The Human Resources Development Division includes the following services:
- Recruitment and Skills Management Service
- Staff Affairs and Payroll Service
- Social Affairs Service
Recruitment and Skills Management Service
This service is responsible for:
- managing staff administrative status from recruitment until retirement or termination (dismissal, removal…);
- managing staff affairs and ensuring that administrative services run smoothly;
- supervising professional examinations and competitions;
- monitoring staff appraisal;
- organising transfers (mobility, assignments, secondments, placements…);
- convening joint administrative committees and disciplinary boards;
- monitoring absences and the day-to-day running of divisions and services;
- balancing the needs of services with available human resources;
- preparing the annual staffing plan and its cost, in coordination with the payroll service;
- completing appraisal forms (promotion in grade or step, tenure) and proposing annual ratings;
- preparing overtime and travel allowance statements;
- preparing and finalising retirement files;
- preparing promotion tables and decisions;
- issuing administrative and sick leave decisions;
- placing interns according to requests from universities and institutes;
- preparing decisions on statutory allowances.
Staff Affairs and Payroll Service
This service is responsible for:
- developing the skills and capabilities of municipal staff;
- preparing annual training programmes and sending them to the Ministry of the Interior;
- training staff through courses covering all areas of the Municipality’s work;
- organising training workshops with external services;
- running surveys to identify initial and continuing training needs;
- supporting and mentoring staff to strengthen their administrative skills;
- managing staff finances, in particular monthly salaries, allowances and contributions to the various social funds;
- preparing payrolls;
- preparing commitments and payment orders for staff expenses, including recruitment, tenure, family allowances and death benefits; allowances for arduous work; overtime; travel;
- preparing statements of deductions paid to: the Moroccan Pension Fund (CMR), the Collective Pension Scheme (RCAR), lending institutions, and mutual insurance bodies (SM, CNOPS, CCD).
Social Affairs Service
This service is responsible for:
- handling workplace accident files;
- handling housing files;
- managing Ramadan assistance;
- managing Eid al-Adha advances;
- managing retirement files for staff and agents;
- coordinating with the CMR and the RCAR;
- managing General Mutual (MG) and Compulsory Health Insurance (AMO) files.
Updated on October 7, 2026