Urban Mobility Division

The Urban Mobility Division includes the following services:

• Permanent Monitoring Service
• Traffic Service
• Specialised Transport Facilities Service

Permanent Monitoring Service

This service is responsible for:

• acting as secretariat to the monitoring committee;
• preparing monitoring committee meetings (invitations, agenda files, minutes, etc.);
• preparing the contract review;
• examining annual reports (management, technical and financial reports) and submitting them to the head of the delegating authority for referral to auditors;
• monitoring the urban transport development account and the funding of study and inspection costs;
• preparing regular reports at the request of the monitoring committee or the Ministry of the Interior;
• monitoring and checking data on school transport subsidies and fuel price compensation;
• monitoring implementation of recommendations from inspections by the delegating authority or competent bodies (Court of Auditors, Ministry of the Interior, etc.);
• monitoring assets returned to the delegating authority according to the operator’s inventories;
• monitoring the contractual fleet in line with the delegated management contract;
• checking and monitoring line timetables approved by the monitoring committee;
• monitoring network coverage in line with the contract;
• monitoring bus roadworthiness tests and insurance;
• monitoring and verifying complaints about school and university passes;
• handling complaints from citizens, the operator and municipalities covered by the extension;
• gathering documents on the monitoring of delegated management, determining penalties for breaches of contract and submitting them to the delegating authority.

Traffic Service

Under Organic Law No. 113-14 on municipalities, in particular Article 100 on the powers of the Council President (including measures to ensure road safety on public roads), this service is responsible for:

• receiving citizens’ requests and complaints;
• organising meetings of the technical traffic committee (agenda, invitations to external services, site visits, recording offences);
• issuing permits for lorries banned from the urban area to travel for commercial purposes;
• preparing individual orders banning traffic and parking during events (1 May, rain prayers, demonstrations, etc.);
• carrying out parking and signage studies with the technical services;
• issuing road closure permits for concrete mixer trucks, in coordination with the tax service;
• preparing municipal traffic orders with all members of the traffic committee;
• drawing up the traffic plan with the relevant external services.

Specialised Transport Facilities Service

Its responsibilities cover:

• stations: the coach station, railway stations, etc.;
• car parks;
• first- and second-class taxi ranks.